Lenders’ reps go door to door trying to help delinquent borrowers

Lenders’ reps go door to door trying to help delinquent borrowers

To open a dialogue with delinquent borrowers whose homes might be saved from foreclosure, some lenders are going to extraordinary lengths, including hiring companies such as National Creditors Connection Inc. of Orange County to knock on the doors of customers who are still hiding from them. Although the name may sound like that of a collection agency, it’s not. Rather, the Lake Forest firm employs a variety of tools and resources to make field contacts with tardy borrowers in an effort to resolve their problems, one way or another.